Developing a Quality Assurance, Quality Control, Quality Improvement (QA/QC/QI) Program
Published by Spectrum Pharmacy Products and Kansas Pharmacists Association
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This program differentiates between Quality Control and Quality Assurance and identifies the regulatory bodies and their role in the practice of pharmacy compounding. Responsibilities of personnel are discussed along with recall methods, QA practices, communication and steps to establish a QA program.
Learning Objectives for Pharmacists and Technicians:
1) Differentiate between Quality Control and Quality Assurance
2) Identify influencing bodies and their role in the practice of pharmacy compounding
a) State Board of Pharmacy
b) FDA--Food and Drug Administration
c) USP—United States Pharmacopeia
d) The Joint Commission
e) National Association of Boards of Pharmacy
f) Accreditation Association for Health Care
3) Discuss personnel responsibilities for quality assurance practices
b) Dress code
c) Infection Control
d) Personal Protective Equipment
4) Recall methods to prevent cross-contamination
5) Explain quality assurance practices in the compounding pharmacy
6) Explain the importance of communication in the pharmacy
7) Identify the steps to take to establish a Quality Assurance program
This is a knowledge-based CE activity and is targeted to pharmacists and technicians.
The American College of Apothecaries (ACA) is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. ACA has accredited this program for 1.0 contact hour (0.1 CEUs) of continuing education credit for pharmacists and technicians: ACPE UAN#: 0201-9999-19-043-H07-P and 0201-9999-19-043-H07-T.
If you are interested in earning credit for this program, please note that you will be asked to enter your NABP e-Profile ID and date of birth during the credit selection step of the registration process. If you have not yet registered your NABP e-Profile ID, please visit www.nabp.net.
Brenda L. Poland, CPhT
Director of Operations - SaveWay Compounding Pharmacy
Brenda Poland, Nationally Certified Pharmacy Technician, has worked in the pharmacy field for over thirty years. She has... Read MoreBrenda Poland, Nationally Certified Pharmacy Technician, has worked in the pharmacy field for over thirty years. She has experience in retail, sterile and non-sterile human and veterinary compounding, and hospital cleanroom settings. Throughout her career, Ms. Poland has been active with International Academy of Compounding Pharmacist, American College of Apothecaries, Delaware Pharmacy Society, National Pharmacy Technician Association, and American Society of Health System Pharmacists, promoting the compounding pharmacy industry.
She served on the Board of Directors for IACP’s Foundation for several years. In 2013 she worked on a committee for the State Board of Pharmacy for Delaware charged with reviewing and rewriting the regulations for sterile compounding in her home state to ensuring the safety of Delawareans.
In 2007, Brenda was awarded the Technician of Year in Delaware by the Delaware Pharmacists Society.
In 2001, she and her business partner opened Delaware’s first compounding-only pharmacy, SaveWay Compounding Pharmacy. In addition to many human specialties, SaveWay Compounding specializes in veterinary medicine which accounts for sixty percent of the sterile and non-sterile preparations compounded at her successful facility in Newark, DE. SaveWay is Delaware’s only compounding pharmacy that prepares sterile medications for both human and animal patients.
Ms. Poland began instructing formal compounding classes in 2012 when she developed and taught a comprehensive sterile compounding course focused on aseptic technique and USP Chapter <797>. She has also taught courses on veterinary compounding and pharmacy compounding basics and calculations. She has presented nationally, authored several articles and co-authored a textbook series on pharmacy compounding Read Less
June 13, 2019
Program Titles and Supporting Materials
This program contains the following components:
Developing a Quality Assurance, Quality Control, Quality Improvement (QA/QC/QI) Program - Video
Developing a Quality Assurance, Quality Control, Quality Improvement (QA/QC/QI) Program - Paper
How To Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed
internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like.
Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.
If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below).
If electing credit for this program, registrants in jurisdictions not listed below will receive a
Certificate of Completion that may or may not meet credit requirements in other jurisdictions.
Where applicable, credit will be only awarded to a paid registrant completing
all the requirements of the program as determined by the selected accreditation authority.